Admission Information
When you come in to our office we ask that you leave your dog in the car until you have completed your paperwork. A staff member will then be happy to come out to the car and assist you bring in your pet.
What to Bring with you
- Your pet’s up to date vaccination papers (C5 for dogs)
- Emergency Contact Numbers
- Mastercard or Visa card*
Admission form
When you arrive in the office we ask that you fill in the Admission Form, or you can download the Form now and bring it with you on the day to save time. The Admission Form asks for details that we need during your trip away such as any ongoing health issues with your pet, emergency contact numbers and next of kin.
The Admission Form also covers our office hours, charges, issues on Canine Cough, authorisation for veterinary treatment and if your dog can share with a compatible friend or not.
*Why we require your credit card details
After hours Veterinary Emergency
In the normal course of a day, should we require veterinary treatment for your pet, our vet invoices Mornington Lodge and we pass the cost on to you. In the event of after hours care however, the Emergency Vets will only accept a pet after a deposit has been paid (usually around $500).
Naturally we would immediately be in contact with owners should veterinary treatment be required, however sometimes an owner is on a plane, or in a country with no mobile reception – in which case we proceed with 100% veterinary care. On the Admission Form we ask you to authorise a limit that we can spend on veterinary care in the event your emergency number cannot be contacted. Of course we will continue trying to contact you during this time.
Someone other than yourself collects your dog or home delivery
In the event a member of your family or a friend collects your dog or cat for you, or we are delivering them home – your card can be charged for your convenience prior to collection/home delivery.
Admission Times
Monday – 8.30am to 2.00pm
Tuesday – 8.30am to 10.30am
Wednesday – 8.30am to 2.00pm
Thursday – 8.30am to 2.00pm
Friday – 8.30am to 2.00pm
Saturday – 10.00 am to 2.00pm
Sunday – 11.00am to 2.00pm
Public Holidays – 11.00am to 2.00pm
Pick-up & Delivery
Your pet can be collected and/or delivered from your Home or Office in one of the Mornington Lodge air-conditioned vehicles. This service operates Monday, Wednesday and Friday mornings between Melbourne metro to Mornington.
Price is dependent on kilometers. For more information please contact office.
Contact
1061 Moorooduc Hwy Mornington VIC
Admission Form
Download and fill in the form.
If you require assistance with the completion of your Admission Form, please do not hesitate to contact our office on 5978 8383.
Don't forget to bring it along with you on admission day.